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Client requested production of Technical Documentation
using Adobe PDF Files versus using something like Robohelp to create help
file documentation.
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Opened and learned the program "blind" to determine the
degree to witch end users could intuitively determine how to use the program
without the aid of help files, a trainer, or a technical support help line.
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Made suggestions to improve the natural navigation within
the program.
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Located inconsistencies and notified developer of
corrections that needed to be made.
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Used screen capture program to provide high resolution
screen capture files to illustrate step by step instructions for using the
program.
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Created indices and call outs to support explanation
regarding use of the program.
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Created online document management system, and maintained
versions of documents so that all parties had access at all times.
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Wrote help file content.
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Produced finished documents for help file system.
Provide step by step instruction for the use of
each module of an electronic medical record management software program.